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Procedures simplified for work permit transactions



Effective May 2004, employers and authorised Employment Agents (EA) will enjoy greater ease and convenience with procedures simplified for work permit Issuance/Renewal/ Cancellation.

The Work Permit Department (WPD) has introduced improved fax services, simplified forms and reduced the number of documents required for work permit Issuance/Renewal/ Cancellation as part of its rules review and process reengineering to enhance customer’s experience and services delivery.

Employers will no longer need to make as many visits to MOM’s Work Permit Department (WPD) for the following transactions:

• Issuance of Work Permit
• Renewal of Work Permit
• Cancellation of Work Permit

For instance, effective 15 May, they will be able to submit documents required for work permits issuance using WPD’s new fax service.  The WPD will also process and reply to work permit renewals and cancellations conducted via fax within the same day.

(a) Enhanced Fax Services for Issuance

From 15 May 2004, MOM will introduce a fax service for submission of documents required for the issuance of work permits.

Once an employer or authorised EA receives the In-Principle Approval letter to employ a foreign worker, he can fax a “Request Form for Issuance of New Work Permits” to WPD.
Previously, he had to make a trip to the WPD to submit relevant documents for verification. Now employers or their authorised agents need only produce the relevant documents for verification when collecting the work permit card or when the foreign worker reports for finger printing/photo-imaging at the Work Permit Services Centre.

(b) Forms simplified for Renewals & Cancellations

The WPD has simplified the Work Permit Renewal/Cancellation forms reducing the number of pages of information required from a maximum of seven to two.

With effect 3 May, fewer documents need to be faxed over to WPD when renewing or cancelling a work permit via fax. Work permit Renewals and Cancellations via fax will also be processed and a reply faxed back within the same day.




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29 April 2004