|
 |
|
Source:
www.moh.gov.sg |
|
Update on Service Indicators
for Medisave-Approved |
|
|
On 15th August 2006, MOH started to publish
on a quarterly basis three insurance service indicators on Medisave-approved
Integrated Plans: |
|
i) Claims returns rate, |
|
ii) Provision of letter of guarantee, and |
|
iii) Absorption of costs for obtaining
medical records. |
|
The objective is to provide service data
information to the public to support consumer choice and enhance market
competition. |
|
The latest quarterly update of these service
indicators are provided in
Annex A. |
|
The claims return rate has improved across
the board for all insurers and more policyholders are getting their
claims settled much faster. |
|
The median number of days taken to process
claims has decreased by between one to ten days. |
|
In addition, the percentage of claims
processed within one week has increased by between 6% to 26%. |
|
All these improvements will benefit
policyholders as it would mean more timely reimbursements for medical
expenses covered by insurance. |
|
MOH will continue to facilitate greater
disclosure and transparency so as to foster an efficient private medical
insurance industry and improve the service standards of insurers. |
|
More..... (Annex) |
|
Source:
www.moh.gov.sg Media Release
15 Nov 2006 |
|
 |
|
Important
Notice |
|
Our FrontPage
Editions are a historical record of our Web site and reflect
the changing of the times, and also of our Web site through
time. We do not and will not update the links and stories on
these FrontPages even if they have become obsolete. |
|
FrontPage Edition: Sat 18 November 2006
All rights reserved
