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FrontPage of Article
ANNEX A
FACTSHEET ON SINGPASS
SingPass was launched on 1st March 2003 and is the
common online password for users to access government e-services at
www.eCitizen.gov.sg and various
government websites.
Developed by the CPF Board in collaboration with the MOF and IDA, it
serves as a single-factor authentication method, so that users only
need to remember one password when transacting with the Government.
Currently, about 40 government agencies authenticate users with
SingPass for access to about 370 e-services requiring secure user
identification.
Since its launch, the total volume of
SingPass authentication transactions have increased from 4.5 million
in 2003 to 18.9 million in 2006, representing a more than three-fold
increase in usage over four years. The SingPass system today has
three million registered users, most of whom use SingPass to access
information on their Central Provident Fund accounts.
Enhancements to SingPass
Beginning 25 November 2007, three new
features will be added to the SingPass system.
Faster Reset of Passwords
This new feature allows users who
have forgotten their SingPass to reset it online almost immediately.
Currently, users who have forgotten their passwords have to go to a
SingPass counter to have it reset, or submit their request online
and wait for a new system-generated password to arrive by post
within four working days of request made. To enjoy this new feature,
users are required to register their mobile numbers at
www.singpass.gov.sg (available
from 25 Nov 07).
Added Security for Password Reset
When the user resets his password
online, he is required to answer questions about himself. When the
questions have been answered correctly, he will receive a code on
his pre-registered mobile phone and another code will be displayed
online. The user will then use these codes to reset his password
online. To enjoy this new feature, the user can sign up for the
service and pre-register his mobile number through the
SingPass website at
www.singpass.gov.sg
(available from 25 Nov 07).
Single Page Log-in
The enhanced SingPass system will
allow the user to enter his SingPass ID and password in a single
log-in page instead of the current two-page log-in.
New Public Hotline and E-Mail
With effect from 25 November 2007, users can call
the new SingPass hotline
68877377
or e-mail singpass-helpdesk@crimsonlogic.com
if they have queries or
require assistance in using SingPass.
The new hotline, SingPass website and
system administration will be managed by
CrimsonLogic Pte Ltd, who was appointed through an open tender in
April 2006. SingPass was previously managed by
the CPF Board.
Key Government e-Services Using SingPass
Authentication
Accounting and Corporate Regulatory Authority
- Local or Foreign Company Names
Application
- Conversion of Companies to Limited
Liability Partnerships
- Changes in Particulars of
Businesses
Central Provident Fund Board
- My Statement
- Track retirement planning at
Retirement Ready @ my cpf
-
Transfer of CPF Savings from Ordinary
Account to Special Account, and topping-up of CPF Minimum Sum
- e-Submission for Employers
Infocomm Development Authority
- Infocomm Training Resources And
Incentives on the Net (iTRAIN)
Inland Revenue Authority of Singapore
- e-Filing for individual income tax
- GST Filing for companies
Intellectual Property Office of Singapore
- e-TradeMarks
Media Development Authority
- Declaration for Import of
Videogames
- Application for TV/Radio Licence
Ministry of Defence
- Enquiry on Date of Enlistment
- Enquiry on NS Payslip
- eSelf Update
- Submission of Make-up Pay
Ministry of Finance
- GeBIZ
Ministry of Manpower
- Application for Work Permit by
employers and businesses
- Access to Foreign Worker Levy
Billing
Ministry of National Development
- Online Change of Mailing Address
Ministry of Trade & Industry
- Online Business Licensing Service (OBLS)
National Arts Council
- Arts Education Programme Online
Urban Redevelopment Authority
- E-services for Licensed Developers
- Application, extension and renewals
for Change of Use
Source:
www.ida.gov.sg Media Release 5 Nov
2007
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Changes to SingPass system
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