"A CENTURY OF NOBLE PURSUIT"I am honoured by
this opportunity to launch the commemorative book by the NUS
Medical Faculty. It documents in a captivating way a century of
medical education in Singapore.
Role Models
I had earlier browsed the draft version. Even as a
non-doctor, I could sense the pride and satisfaction that our
medical community rightly feels. The book mentions the many
excellent contributors to our healthcare sector: Sir Gordon
Ransome, Prof Benjamin Sheares, Prof Seah Cheng Siang, Prof
Shanmugaratnam, Prof Wong Hock Boon, Prof SS Ratnam, and several
others.
Singapore is blessed to have these excellent doctors who are
not only great clinicians, but inspiring teachers and mentors to
their disciples. They could have led a more balanced family
life in the private sector. But they chose to be with their
students and their patients, many of whom are from the lower
income group.
These are dedicated individuals who understood the meaning of
public service. They found satisfaction in seeing a needy
patient treated, and a young doctor properly tutored, beyond
what material compensation could provide.
Regional Medical Hub
Through their dedication, we have produced several
generations of top clinicians which keep SingaporeMedicine head
and shoulders above our neigbhours. When I was last in the
Health Ministry until 15 years ago, our status as the regional
medical hub was unchallenged.
In recent years, however, our neighbours are closing the gap
with us. Moreover, they enjoy a cost advantage. While we still
enjoy a premium, it is not unlimited. If we are not careful, we
will lose the regional medical hub status.
This is not unlike the competition between PSA and Pelepas,
or the competition between SIA and the low-cost carriers. PSA
and SIA have shown that we can face the competition and still
hold our ground. But we must be prepared to restructure and
forge new strategy.
In the competition to be the regional medical hub, the key is
our ability to produce top clinicians who are clearly better
than our competitors.
Loss of Teachers
For this reason, when I returned to the Health Ministry in
2003, I was a bit concerned with what I saw. Several doctors
whom I have worked with during my previous term are now in
private practice: Abu Rauff, Walter Tan, June Lou, Ng Soon Chye,
Krishnamoorthy, Noel Leong. These are doctors who have devoted
many years of their lives to public service; good doctors and
dedicated teachers. I have expected them to retire in public
sector. Why are they now in private practice?
Within the Ministry, there seems to be a view that the "loss
of doctors to the private sector is not a loss, for as long as
they continue their practice in Singapore". I do not agree with
this view. The loss of good teachers and clinicians from the
public sector is a big loss to Singapore.
First, it is a big loss for our subsidised patients who
cannot afford treatment in the private hospitals.
Second, it is a big loss for our young doctors who will miss
out on the teaching and mentoring by these senior teachers.
Forging the right values for public service is critical for our
medical service to remain what it is - highly competent and at
the cutting edge.
After all, what is the difference to Singapore between the
likes of Feng Pao Hsii and Foong Weng Cheong doing private
practice in private hospitals or in public hospitals? To their
patients, it may be trivial. But to the young doctors and
junior consultants, it is a big difference: the continuing
interactions with their teachers and trainers, in the wards, in
the doctors' lounge, in the corridor, are an inspiration and
daily reminder about what public medical service is all about.
This is how good institutional values are forged and reinforced.
All strong institutions have a critical mass of role models,
who coach and mentor the young. They provide the deep roots
from which we get the new shoots, branches, flowers and fruit.
After a century of medical education, we have sunk some roots,
but not quite deep enough.
Look at the Mayo Clinic, they have deep roots and strong
branches. You can cut off several branches, the Institution
will continue to flourish. Against tsunamis, it will not be
uprooted. Can our public medical service survive a tsunami?
Third, it is a big loss even for SingaporeMedicine as private
practice here tends to be solo practice or at most limited group
practice. While there are some notable exceptions, this model
offers few opportunities for medical advancement.
SingaporeMedicine must have deep roots, if we are to compete
globally. Our regional medical hub can no longer just compete
with our neighbours. India has emerged as a competitor and soon
it will be China. They have the talent, the ambition and the
large base of clinical material for their doctors to sharpen
their skills.
Competing globally requires us to continually acquire new
capabilities. This means sub-specialisation, research and
perfecting new skills. Progress is more likely to be made in
teaching hospitals and academic medical centres, with
departmental structure and rigorous peer review processes.
As the region and the world raise their medical standards, we
must work even harder to remain as leaders. Solo practice may
not give us this edge.
A Perennial Problem
To be sure, retention of medical talent is a perennial
issue. I have spent many years in the health sector. During
this period, public hospitals have always had to grapple with
the problem of retaining their share of talent. Some years,
like in the 1980s, we bled badly; in recent years, we were
coping better. There are now more specialists in the public
sector than in the private sector.
But talent retention is a continual challenge. It is not
just about money. Medical service in the public sector is a
noble career choice, a calling. While we should pay our doctors
well, we must not chase the market. Whatever we decide to pay
in the public sector sets the floor for the industry. It is
fruitless to think that we can close the gap.
The right approach is to concentrate on the basics: focus on
medical service as a noble profession, build strong institutions
and go all out to retain doctors with sound institutional
values. The more we have such doctors, the stronger the
institutional culture. The more such role models, the greater
will be their influence on the young doctors. As they interact
with the likes of Balachandran, Tan Cheng Lim and KT Foo,
correct values get reinforced and a new generation of such
doctors gets nurtured.
Deepening Our Roots
I asked some young doctors how they see their career
progression. Some were candid: train hard, become a specialist,
acquire sub-specialty skills, build reputation, then leave for
private sector at their prime. If this is representative of
their generation, then I worry both for the public medical
service as well as for SingaporeMedicine.
I worry because while we take in 300 doctors every year, to
sink deep roots, we must have the top 20-25% of each cohort
remaining in public institutions until they retire from medical
service. At steady state, these 3,000 doctors, spanning all age
cohorts will form the critical mass of our medical talent pool.
If we succeed in achieving this, SingaporeMedicine will be able
to compete internationally, while safeguarding the high medical
standard that all Singaporeans, rich or poor, deserve.
We must try to achieve this. There is no single silver
bullet which can solve all the issues.
Some doctors are fed up with administrative duties. They
just want to focus on their clinical and teaching duties. We
should not unduly load them with unproductive paper work.
Some want better recognition of their contribution, and we
should find a way to acknowledge their status and their
achievements.
Some want to have a better say in the way their hospital is
run. We should engage them and give them a productive role to
play.
Some are keen on research and enjoy the opportunity to
pioneer or train in new procedures. We should try to support
them.
More fundamentally, many young consultants who have left told
me that they would actually like to remain in public hospitals
but felt uncertain about their continuing employment in later
years. They saw public hospitals not being able to accommodate
senior doctors like Foong Weng Cheong, KL Tan despite their
having put in 30 years of their career in public institutions.
Given such uncertainty, they decided that they better start
their private practice earlier, while they are at their prime.
We must remove such uncertainties and reset the career
progression of our young doctors. They must see that we have a
viable model of allowing dedicated doctors who have invested 25,
30 years of their lives to public service to remain productive
in the public hospitals and retire gracefully.
Many such senior doctors, like YY Ong, Tan Ser Kiat and Low
Cheng Hock, are happy to do 40 years of public service and
retire in public hospitals. We should assure them that there is
an important role for them to play in public hospitals. We can
vary the nature of their role as they enter different phases of
their public service. For example, as they reduce their
clinical duties, they can take on more teaching and mentoring
role.
But some doctors find the independence of private practice
and the freedom of being self-employed hard to resist. Perhaps,
it is possible for these doctors to have a second career in
private practice but within public hospitals, after they have
served their years in public service.
Why can't we offer these senior consultants the privilege to
migrate, say at age 50, from public service to private practice,
without leaving the public hospitals?
They can run their private practice as they would if they
were in the private sector, running their own clinics, with
admission rights for their patients in our private wards. They
would remain as members of our Clinical Departments with
departmental support for their inpatients in return for
continuing teaching and coaching of young doctors and trainees.
Private practice in public hospitals is not a new idea. It
has been done elsewhere. We have talked about it but worried
about their impact. Will there be abuses? Will public patients
be neglected?
If we restrict the privilege to the senior consultants who
have put in 25, 30 years of their time in public service, what
is there to be fearful of abuses? If we start small and expand
gradually as our staffing level improves, there is no reason why
existing public services will get neglected.
In time as we gain experience and confidence, we can extend
such privilege to senior consultants from a younger age of 45.
But I think we must never go below this age threshold.
Building Strong Institutions
Building institutions and retaining talent are the
responsibilities of hospital management and their Board of
Directors. In fact, these are their most important
responsibilities.
Let me challenge them to work towards the vision of what our
public institutions can become. We should aim to match the best
in the world in patient care, teaching and research. In Asia,
we should be the best and be recognized as such by our peers,
head and shoulders above all the others. Being the best,
however, does not mean tall shining buildings, or the most
fanciful and expensive pieces of equipment. Being the best
means we have the best clinical outcomes, we invent new devices,
new techniques and new processes. We do everything better,
faster and cheaper than others and patients from the region want
to come here for their treatment.
In short, let us become the Mayo of the East, but without the
costly price tag. Not all our clinical specialties can succeed,
but hopefully a few will produce dramatic results within a few
years, to encourage the rest to keep faith. Can it be done?
Some of our best students take up medicine every year; some of
our best brains are in the health sector. Moreover, we are not
starting from ground zero. After a century of medical
education, we already have some of the assets in place. But we
have to be clearer in our goal and bolder in our approach
towards this goal.
Building strong institutions is a long term endeavour, beyond
bricks and mortar. It requires leadership, dedication,
discipline and patience. Take a long term view but have a clear
roadmap so that progress can be measured and if need be, refine
the strategy.
The ability to retain good teachers and good role models is
the key. The ability to enlarge the pool of such medical talent
year by year shall track our progress.
But this must be done in a sustainable way. First, it must
not clog up the medical leadership with limited career
opportunities for the up-coming young consultants. Second, it
must also be financially viable for the public institutions.
Adapting to the New World
As we look back the last 100 years, we can be nostalgic about
the good old days of the old masters like Cohen and Seah Cheng
Siang. Their grand rounds were legendary, attended by all
staff from Housemen to Consultants. That period was sacrosanct
and everyone enjoyed the teaching and the camaraderie that went
with it. The junior doctors who were ill-prepared would tremble
in fear as they would have to present their cases to the grand
master.
But as Dr June Lou lamented to me: that world is sadly,
gone. These days, when a round is conducted, half of the staff
is absent. I suppose we now live in a new world and we have to
adapt. If we do not, we will be more disappointed, and worse,
become ineffective in our mission.
Partnering World-class Institutions
Achieving the vision that I have painted requires
determination and self-confidence. We should learn from the
best institutions and partner with the best, not necessarily
from the healthcare sector. Many world class companies, like
the Toyota, Microsoft, IBM, have much to teach the healthcare
sector. And of course top Medical Schools in the US, like the
Mayo Clinic, Johns Hopkins provide useful learning points for
us. In this connection, I am pleased to announce that we have
reached agreement with the Duke University to jointly establish
a second medical school at the SGH campus.
Duke is ranked number four among the medical schools in the
US. Its 4-year M.D. programme is known for its innovative
teaching methodology. The 3rd-year in the programme focuses
entirely on research. This will provide a strong foundation for
the graduates in their quest to become clinician-scientists. In
turn it will foster translational research and support life
sciences in Singapore.
The second medical school will leverage on the SGHııııııs
medical expertise, clinical throughput and physical
infrastructure. It will begin in 2007 with an initial student
intake of 25, 50 in subsequent years, and I hope 100 soon. It
will be an American style graduate programme, taking in graduate
students. In addition to local students, we will particularly
welcome students from other countries to enhance the creative
and intellectual environment of the school.
The collaboration agreement between NUS and Duke is being
finalized. It will be signed in April. In June, the
Dean-designate from the Duke Faculty will set up his office here
to begin the preparation work.
Through this collaboration, our aim is to combine our
ambitions of making Singapore a regional medical hub as well as
a regional education hub. Our vision is that Singapore will be
the preferred place for medical education for the aspiring
doctors in the region. Many foreigners will come here to be
trained. Hopefully, some of the best will decide to stay on to
become Singaporeans, the rest return to be our links to the
region.
Conclusion
This way, we ensure a continuing high standard of healthcare
for our people while maximising the economic value of the
medical profession.
I am optimistic that we can achieve our vision of retaining
our medical leadership in the region. Talk to anyone who has
worked in MU III about the good old days and their eyes light
up.
I am optimistic because I still see in the public
institutions many with strong institutional values: Prof Satku,
Tan Chorh Chuan, John Wong, Tan Ser Kiat, Y Y Ong, Chee Yam
Cheng, Low Cheng Hock, Soo Khee Chee, K T Foo, Rajasoorya, Lim
Yean Teng, Philip Eng, and so many others. There are enough
people around who still believe in the higher calling of public
service.
But we need to ensure that they have worthy successors in the
pipeline. To do so, we must convince our young doctors to reset
their career progression. It should be to: train hard, become
world class, serve the rich and the poor, teach the young, build
the next generation of doctors, retire in public
institutions. Not all doctors will share this career path.
But for those with good institutional instincts, we must do our
best to support them along this career path.
I congratulate you for 100 years of proud achievements. May
I wish you another century of success in your noble pursuit.