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     FrontPage Edition: Wed 14 November 2007

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Stiffer measures to deter errant taxi drivers


LTA Introduces Measures To Improve Taxi Services
  • Stiffer penalties for errant taxi drivers
  • Taxi advisories for the public
  • More taxi stands within the Central Business District (CBD) / Street hail of taxis on CBD roads disallowed from 1 March 2008
  • Enhanced taxi QoS requirements fully phased in from 1 January 2008
  • Taxi Mystery Customer Audit kicked off
The Land Transport Authority (LTA) has introduced a slew of measures to improve taxi services. These include stiffer measures to deter errant taxi drivers who solicit, overcharge or refuse to convey passengers.
Enforcement Operations Stepped Up
The LTA has intensified its enforcement activities at numerous entertainment "hotspots", such as Clarke Quay, Boat Quay, Orchard Towers, Sentosa, Tanah Merah Ferry Terminal and other places where errant taxi drivers take advantage of high demand for taxis during certain times to openly tout for business and overcharge their passengers, especially tourists.
The LTA is currently investigating about 80 taxi drivers who solicited for passengers, overcharged or refused to convey passengers in October/November 2007, some of whom are repeat offenders. The vocational licences of these recalcitrant taxi drivers will be suspended and revoked if they are found guilty.
The LTA will also raise the penalties imposed on taxi drivers who are found guilty of soliciting for passengers, overcharging or refusing to convey passengers without reasonable justification. This is to emphasise the seriousness of the offences and to protect the reputation of the majority of honest taxi drivers who abide by the rules.
Taxi Vocational Licence Point System (VLPS) Enhanced
With effect from 19 November 2007, taxi VLPS penalties for the offences of soliciting for passengers, overcharging and refusing to convey passengers will be enhanced.
Fines and demerit points will be increased, and the commission of these offences will result in immediate suspension of the taxi drivers' vocational licence. A repeat of the offences of soliciting and overcharging within 24 months will result in the revocation of the taxi driver's vocational licence.

Source: News Release 12 Nov 2007

Related Article:
- Crackdown on errant taxi drivers

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