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     FrontPage Edition: Fri 29 December 2006

Web surfing in Singapore largely back to normal

Source: www.ida.gov.sg

Web surfing in Singapore largely back to normal

Online surfing returned largely back to normal for Internet users in Singapore on Friday afternoon, after the Taiwan quake ruptured undersea data cables on Tuesday and caused a regional Web slowdown.
Operators in Singapore have been working round the clock since Tuesday to redirect cable traffic to ensure continuity for its business users and consumers.
Singapore telcos SingTel and StarHub have successfully re-routed Web traffic to the unaffected cable systems and have restored IDD services and Internet traffic to near normal speeds for popular activities like e-mailing, online transactions and Web browsing.
However, users of bandwidth-intensive applications, such as online gaming and video conferencing may still face delays.
Restoration works on the affected cable systems are under way.
JOINTLY ISSUED BY CORPORATE COMMUNICATION DIVISIONS OF
INFOCOMM DEVELOPMENT AUTHORITY OF SINGAPORE, SINGAPORE TELECOMMUNICATIONS AND STARHUB

Source: www.ida.gov.sg Media Release 29 Dec 2006

Web Traffic Restoration Under Way
Internet traffic is progressively being restored, two days after the quake in Taiwan caused damage to undersea cables. Operators have worked round-the-clock to divert traffic to unaffected cable routes, while fixing their affected cable systems.
This interim measure has helped to alleviate the disruption. For instance, Starhub has informed us that 80 per cent of their Internet bandwidth has been successfully diverted. We understand too that SingTel has activated a command centre to monitor and manage the situation.
The cable systems are being restored progressively, although full restoration may take as long as a few weeks. IDA seeks the public's continued understanding should they face slow connectivity.
Following the disruption, which continues to affect many regional countries, telcos have swiftly put in their resources and utmost effort to restore services to ensure business continuity for their customers.
Singapore, being a telecom hub, strives to ensure that communication links are always "on" through diverse offerings, such as alternate submarine cable systems and alternate communications systems such as satellites.
IDA will continue to monitor the current regional situation.
ISSUED BY CORPORATE COMMUNICATION DIVISION
INFOCOMM DEVELOPMENT AUTHORITY OF SINGAPORE

Source: www.ida.gov.sg Media Release 28 Dec 2006

Quake Disrupts Region's Internet Traffic
IDA understands that the earthquake in Taiwan has affected undersea cables carrying international and Internet traffic in the region.
This has caused disruptions and slow-down on Internet connections not only in Singapore but in places like Malaysia, Thailand, Hong Kong, South Korea, Japan and China.
In Singapore, the affected telecom operators are now working to resolve the disruptions, and are diverting affected traffic to other undersea cable routes not affected by the earthquake. This will allow for continued, albeit slower, Internet connectivity over the next few days.
IDA is closely monitoring the situation and will work with the telcos to ensure that our telecommunications traffic will be restored to normal as quickly as possible, so as to minimise disruptions to businesses and consumers.
We seek the public's patience and understanding on this matter.
ISSUED BY CORPORATE & MARKETING COMMUNICATION DIVISION
INFOCOMM DEVELOPMENT AUTHORITY OF SINGAPORE

Source: www.ida.gov.sg Media Release 27 Dec 2006

Related Article:

- Damaged undersea cables cause slow Internet access in Singapore

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