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     FrontPage Edition: Fri 14 July 2006

Key Survey Findings on Information & Communications Services 2004



In 2004, the Information and Communications (Info & Comm) services industry1 comprised a total of 5,800 establishments. The industry employed some 53,400 workers, or an average of 9 workers per establishment.
Total operating receipts generated by the Info & Comm services industry was $20.8 billion in 2004, 6.7 per cent higher compared with the previous year. However, on a per establishment basis, operating receipts dropped slightly by 0.7 per cent to $3.6 million in 2004.
Total operating expenditure incurred in 2004 was $18.4 billion, an increase of 6.4 per cent over 2003. Operating expenditure per establishment, however, decreased by 1.0 per cent to $3.2 million during the same period.
Total operating surplus rose by 4.9 per cent from $3.6 billion in 2003 to $3.8 billion in 2004. Operating surplus per establishment, however, dropped by 2.5 per cent to $660,100 in 2004.
Total value added of the Info & Comm services industry increased by 3.1 per cent to reach $7.0 billion in 2004. On a per establishment basis, value added declined by 4.2 per cent from $1.3 million in 2003 to $1.2 million in 2004.
Firms engaged in Information Technology (IT) services, which constituted nearly two-thirds of the total establishments in Info & Comm services, had the largest employment share (45.2 per cent of the industry¡¯s total employment) in 2004 (Chart 1).
On a per establishment basis, however, telecommunications firms were the largest employer, hiring an average of 28 workers.

In terms of operating receipts and value added, the ¡°telecommunications¡± segment was the largest contributor, accounting for 34.7 per cent and 50.8 per cent of the respective total values in the Info & Comm services industry (Chart 2).
Publishing services also contributed a significant 28.4 per cent of the industry¡¯s operating receipts and 11.5 per cent of the industry¡¯s value added.

In 2004, remuneration and purchases of goods and materials were among the top five business cost items across all the segments in Info & Comm services industry (Table 1). In particular, these two business cost items made up more than half the ¡°IT services¡± segment¡¯s total operating expenditure.
For firms engaged in publishing and other information services, expenses like royalties were their top business cost items, accounting for 53.3 and 28.5 per cent of the respective segment¡¯s total operating expenditures.

Profitability Ratio of the ¡°telecommunications¡± segment continued to be the highest at 37.3 per cent in 2004 (Chart 3).

Cost Effectiveness, as measured by the earnings-expenditure ratio, was 48.9 per cent for the ¡°telecommunications¡± segment in 2004. This was lower than the 50.4 per cent registered in 2003, due to lower operating surplus and higher operating expenditure.
Nevertheless, telecommunications services continued to be most cost efficient among the major Info & Comm services segments (Chart 4).

Average Annual Remuneration per Employee was the highest for employees in the ¡°IT services¡± segment (Table 2). They received an average annual remuneration of $67,100 in 2004, higher than the industry¡¯s average of $60,500.

Value Added per Worker was $131,700 for the Info & Comm services industry in 2004, slightly lower than the $132,700 registered in 2003.
Telecommunications firms continued to record the highest average value added of $237,200 per worker within the Info & Comm services (Chart 5). This was followed by firms in publishing which reported an average value added of $137,800 per worker.

Small firms (i.e. less than 10 workers) formed the majority (88.7 per cent) in the Info & Comm services industry in 2004 (Table 3). However, large firms (100 workers & above) which constituted only 1.3 per cent, contributed the most to total operating receipts (77.1 per cent). This group¡¯s value added per worker was also the highest at $180,700 in 2004.

1 Based on Singapore Standard Industrial Classification (SSIC) 2005, which comprises publishing activities, motion picture, radio, TV, sound recording & broadcasting activities, telecommunications, Information Technology (IT) and other information services. Detailed list of activities in this industry is provided in the Explanatory Note.

Source: Media Release 13 Jul 2006

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