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Jointly Issued By
Spring
Singapore
, Economic Development Board And
Singapore
Tourism Board |
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In consultation with the programme
partners (Economic Development Board and the Singapore Tourism Board), SPRING
Singapore has withdrawn the SQC-PEO status of the Nanyang Institute of
Management (NIM) with effect from 15 April 2004.
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The organisation has breached the
mandatory requirements of the trust mark, which organisations with SQC-PEO
must meet on an on-going basis after being awarded the status. NIM was awarded
the SQC-PEO in July 2003.
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The SQC-PEO scheme recognises PEOs
that have attained a commendable level of performance in their journey to
business excellence and to assist them to reach world-class standards of
business excellence.
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The SQC framework adopts a
holistic approach to management capability development. Organisations are
assessed on seven dimensions - leadership, planning, information, people,
processes, customers and results.
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In addition, private education
providers have to meet mandatory requirements in eight specific areas -
registration with relevant authorities, educational programmes, educational
facilities & materials, student services, admission of international
students, staffing, land & buildings, and financial responsibility (Annex
1).
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To ensure that organisations
maintain the SQC-PEO standards, SPRING, as the administrator of the programme,
investigates complaints relating to the scheme's criteria. If the complaints
indicate that the organisation's systems and processes are not meeting the
SQC-PEO requirements, the organisation is audited.
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As SQC is a development programme,
areas for improvement are identified for the organisation to take corrective
actions immediately. A second audit is conducted at the end of three months to
check whether the actions have been implemented effectively to meet the
scheme's requirements.
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If the scheme's mandatory
requirements are not met, the programme partners will not hesitate to withdraw
the SQC-PEO status of the organisation.
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More.....
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Withdrawal of Nanyang Institute of Management's SQC-PEO Status
