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Singapore Tourism Board: List of Errant Retailers

As in any city, Singapore has a small number of establishments whose practices tarnish the good image of reputable establishments. Be vigilant when approached with offers of free gifts or special discounts.

The Singapore Tourism Board (STB) takes a very serious view of all malpractices. Tourists can be assured that all complaints will be thoroughly investigated and the necessary action will be taken against any establishment with bad practices.

Complaints can be lodged with the STB by calling the Hotline at 1800-736 3366 (toll-free in Singapore). If you wish to receive some form of redress within 24 hours (depending on the complexity of the claim), you can also lodge your complaint directly with the Small Claims Tribunals (SCT) at: 2 Havelock Road, #05-00 Apollo Centre, Singapore 059763. An administrative fee of S$10 is payable to the SCT.

The STB has received at least three (3) complaints against the following establishments in the period of July to September 2003:

  • Budget Electronics Pte Ltd
    Mandarin Shopping Arcade, 333 Orchard Road, #01-02 & Centrepoint, 176 Orchard Road, #01-80A

  • DigitalCam Electronics Centre
    Orchard Plaza, 150 Orchard Road, #01-41

  • Electronic Minimart Pte Ltd
    Midpoint Orchard, 220 Orchard Road, #B1-01 & Chinatown, 30 Temple Street

  • Elegance Diamond
    Lucky Plaza, 304 Orchard Road, #01-37

  • Hi-V Trading
    Peninsula Shopping Centre, 3 Coleman Street, #01-34 & Sim Lim Square, 1 Rochor Canal Road, #02-84

  • House of Cameras & Electronics Pte Ltd
    Lucky Plaza, 304 Orchard Road, #B1-147

  • Ishida Marketing (S) Pte Ltd
    Peninsula Shopping Complex, 3 Coleman Street, #01-29 & Lucky Plaza, 304 Orchard Road, #02-77

  • Midpoint Electronics
    Midpoint Orchard, 220 Orchard Road, #B1-01/05 & Chinatown, 5 Trengganu Street

  • Nab Nab Hup Soon Heng Trading
    Sim Lim Square, 1 Rochor Canal Road, #01-35 & #02-91

Call the Singapore Tourism Board 24-hr Touristline at 1-800-736 2000 (toll-free in Singapore only) for tourist information or to speak to a Customer Service Officer.

Source: Singapore Tourism Board (STB)



Septfest 2003 Sep - Oct 2003

New Works on Paper 2003 - exhibition by Yeo Shih Yun  26 Sep - 12 Nov 2003

ExxonMobil Campus Concerts  Oct 2003

Writer's Talk 2003 - K.S. Maniam  9 Oct 2003

Dome Literary Readings: Identities  10 Oct 2003

Beyond Therapy 15-24 Oct 2003

The Vagina Monologues 28 Oct - 2 Nov 2003

HOME at Sculpture Square  30 Oct - 21 Dec 2003

Land Of Joy  6 - 30 Nov 2003

Clay Sculptures by Jacqueline Ng  7 - 10 Nov 2003

Ling Chung The Dragon - by Tam Tam Theatre (London)  4-14 Dec 2003

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8 October 2003

Singapore Time