Airlines announced that its industry-leading
EasyUpdate service has been expanded to support
Microsoft.NET Alert so customers can receive
important flight notifications – via instant
messaging – to their personal computers or mobile
There are currently more than 100 million
Microsoft instant messaging users worldwide.
is the first airline to offer instant messaging
notifications to its customers," said John
Tague, Executive Vice President - Customer.
innovation builds on United's commitment to provide
customers with flexible and convenient communication
options. Given the popularity of instant messaging,
we felt that incorporating this popular Microsoft
technology into our EasyUpdate service would meet
the needs of a great number of our customers.
Also, the urgency of flight information makes
instant message notifications via Microsoft.NET
Alerts a unique way for customers to stay
delivers travel notifications regarding flight
departures, delays, cancellations, rebooking, seat
upgrades and schedule change information.
Customers select the notifications they want
to receive and where they want to receive them.
They can request any number of notifications
to be sent to any combination of devices they
addition to Microsoft.NET Alert notifications,
customers can receive a phone call at home, at work,
on their cell phone, receive an email, a fax or a
message in their pager or other text-enabled
sign on, customers need to log on to www.united.com/easyupdate
and enroll using their Mileage Plus number.
Once registered, EasyUpdate will
automatically activate every time they fly with
Airlines offers more than 1,550 flights a day on a
route network that spans the globe.
News releases and other information about
United Airlines can be found at the company's