Permits & Passes
United Airlines wins travel web awards
United Airlines scored double
distinctions at the Golden Web Awards 2002. The airlines' Singapore website, www.unitedairlines.com.sg,
was awarded the “Best Airline Web Site”, and the
“Grand Winner” for scoring the highest all-round marks
across all 10 categories and four criteria.
Bill Byrne, general manager of United Airlines Singapore,
said, “We are elated to be recognized in this manner.
This is a great honor to United and it recognizes our
customer commitment, which addresses all areas of travel
from providing comfort and safety – the basic elements in
traveling – United understands and is aware that our
customers’ traveling experience encompasses more.
In fact, it starts right from the point customers
plan their itineraries and book their air tickets.”
by TravelWeekly East,
one of the leading travel trade publications in Asia
Pacific, the Golden Web Awards recognize the best of travel
and travel-related Web sites in the region.
The Awards focuses on four key factors crucial to the
success of any travel Web sites – Accessibility; Content;
Ease of doing business; and Appropriateness of Web site to
objective of the Golden Web Awards is to provide the
industry an opportunity to review their Web strategies.
Entries had to include clear descriptions of the
business models, functionalities, as well as underline the
features on the Web sites. Points were given on how the Web sites made business sense,
user-friendliness, and contribution to the revenue of the
Awards also boasted a panel of judges of international
Internet experts, who are also senior business executives
and avid travelers.
Yeoh Siew Hoon, editorial director of TravelWeekly
East, said, “This website is one of the few best cases
in e-commerce in the travel industry because it does not use
technology for technology's sake but relies on it to deliver
business functions and generate significant revenue for the
James Brennan, Vice-President – Pacific-South of United,
said, “United is committed to the development of the
travel industry in Asia and today our effort is recognized
through this prestigious award.
However, we will not rest on our laurels and as we
speak, United is creating more innovations all for our
customers’ comfort and convenience”.
Golden Web Awards 2002 ten entry categories are: Hotels
(single); Hotels (group); Airlines; National Tourism
Organization (NTOs); Travel products; Outbound operators;
Inbound operators; Travel portals (B2B); Travel portals
(B2C); and Events suppliers.
Airlines offers about 1,700 flights a day on a network that
spans the globe. In Singapore, United operates daily flight
to Tokyo and Hong Kong from April 8, connecting to a number
of U.S. gateways including Chicago, San Francisco, Los
Angeles, New York, Seattle and Honolulu.
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is a florist established in 1997. It started online but now has
both an online website and a brick-and-mortar shop in Katong
Shopping Centre. It now supports a growing world-wide customer
base. Ginflowers specialises in hand bouquets, floral baskets and
special gift items. It provides delivery in Singapore only.
is the website of Sculpture Square – a non-profit, independent
arts organisation. It is Singapore’s only art space dedicated to
sculpture and other contemporary 3-dimensional arts. Their mission
is to be a viable hub where contemporary art can be viewed,
critically evaluated, promoted and presented to the public.
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