Permits & Passes
New contactless cards for single-trip travel on MRT & LRT
Standard Ticket, a new
contactless smart card for single trip travel on
the MRT and LRT only, went
into use from 14 Oct 2002. The new card replaces
the current magnetic single trip ticket.
ST is part of the contactless smart card system
introduced to cater to the expansion of the Rapid
Transit System. New MRT and LRT lines will be
designed to accept contactless smart cards only.
1.1 million passenger trips are made on the MRT
and LRT daily. Passengers using single trip
tickets account for 6.8% and 8.5% of the total
number of trips on weekdays and weekends
respectively. The rest of the trips are made using
stored value tickets.
users of single trip tickets are irregular
travellers on the MRT, passengers who have
forgotten to bring their stored value tickets,
tourists, and foreign workers. About 70% of these
trips are made during off peak hours.
the introduction of the ST, the ticket vending
machines will no longer dispense magnetic single
trip tickets with effect from 14 October 2002. The
machines will be shut down, and will be removed
progressively. Signs will be displayed to direct
passengers to the General Ticketing Machine (GTM)
to purchase the ST instead.
ST is valid for use only on the day of purchase
for a single trip. The price of the ST includes a
refundable $1 deposit, which is introduced to
ensure that passengers take care of the ticket and
return it to the GTM instead of discarding it
after completing the trip. Passengers can claim
the deposit from the GTM of any station within 30
days after the date of purchase of the ticket.
help passengers adapt to using the new ST, posters
and user guides in the four official languages
have been placed in all stations since 7 October
2002. Passengers can pick up the user guides from
the Information Counters in any station. In
addition, the GTM is designed with instructions in
the four official languages to guide the passenger
on the purchase of the ST and the claim of the $1
the first month of the launch of the ST,
additional SMRT staff will be deployed to provide
assistance at busier MRT stations during selected
time periods. Passengers can also call the SMRT
Hotline at Tel: 1800 - 3368900 (toll-free) and
SLRT Hotline at Tel: 6893 6455, or visit the SMRT
website at www.smrtcorp.com
holding the phased-out magnetic farecards can get
a refund on their farecards at any time within
four years from the date of purchase or last
revaluation (for cards bought, re-valued or
replaced on or after 1 August 2000). Requests for
refund can be made at any TransitLink Ticket
can also get a refund on their magnetic farecard
at selected NTUC FairPrice outlets and 7-Eleven
NEW WEB SITES
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Click New Websites for the rest of the
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We are now 4545 pages thick and growing.
Holidays DEEPAVALI is
the next public holiday. It falls on 4 Nov 2002.
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